Iolite doesn't start after update.

Janus

Hi.

I just updated Iolite to the newest available update (4.11.1 I believe) and now the program simply doesn't run.
I get no error-messages or anything else. When i double-click to open the program, I get the loading-animation on my cursor for a split second and then nothing happens - even when I run it as admin.
I'm not the most tech-savvy person in the world and my knowledge of fixes is therefore very limited, but I've tried to clear caches, reinstall Iolite and even install the newest "Microsoft Visual C++ v14 redist (x64)" to no avail.

If anyone else have experienced this and found a solution, let me know!

Bence

Hi @Janus

It sounds like an issue with your python paths. If you hold down the shift key and start iolite v4, a small window will appear asking if you want to reset your preferences. If you click "Yes", it will clear any issues with your python paths (which are stored in your preferences). Unfortunately it will also reset all your other preferences, but you can easily set these again once iolite starts.

If that doesn't fix it for you, please let us know.

Kind regards,
Bence